However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French." I would also like to see a discovery feature that could map the whole network environment and automatically suggest things." "Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I wish they could simplify the process." "Improvements are needed in the area of cloud monitoring, as that's a newer feature." "I would like to see more plugins. It's a lot of work and involves trial and error. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD." "Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc.
But the initial setup could be easier." "Centreon is actually missing an easy way to create a trendline for the metrics. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. There are some gray areas and if you don't know the product well you may have issues. Part of it was because we had to become more knowledgeable in the solution. "During the initial setup we faced some issues. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment." "We have the business activity monitoring, the map, and the MBI modules and they are all very good." "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks." The dashboards make it easier to communicate with our clients. It becomes easier to locate the source of a problem.
It is a very powerful solution from this point of view." "The dashboards are valuable because they ease troubleshooting and viewing. You can consolidate those solutions all in one place, then maintain and monitor from that single point. You can display the data as you want." "You can concentrate and orchestrate several other solutions from other vendors. That's what we found to be most attractive in the solution. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. When we resolve a problem quickly, this lowers our overall costs." "The customizable reports and dashboards are really flexible. "Centreon helps me detect where the problem is quickly.
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